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Strategies for Dealing With Negative Feedback. And Benefitting From It.

Too many business leaders don’t know how to assess risk and wisely respond to negative perceptions, both in-house and external. Negative perceptions happen, inside and outside a business, and when strong enough, can take the form of a wave of anger, resentment and backlash for a company, leader or both. Painful perception-related consequences are always a risk, so...